One Inbox for Every Customer Message

WhatsApp, Instagram, email, Telegram — all your customer conversations in one place. Never lose a lead to scattered messages again.

What is Kommo CRM?

Kommo is a WhatsApp-native CRM built specifically for messaging-first businesses. Unlike traditional CRMs designed for email and calls, Kommo treats chat conversations as the primary customer interaction channel. It unifies WhatsApp, Instagram DMs, Facebook Messenger, Telegram, and email into one inbox—so you never miss a lead hiding in a chat thread.

Think of it this way: Traditional CRMs force you to log conversations manually. Kommo captures every message automatically, links it to the right contact, and shows you the full customer journey—from first "Hi" to closed deal.

0
of consumers prefer messaging businesses over calling or emailing
0
of leads are lost to slow follow-up (over 5 minutes)
0
higher response rates from WhatsApp vs. email marketing

See Kommo in Action

Watch how Kommo transforms scattered conversations into closed deals

The Problem: Lead Chaos in Messaging Channels

Your customers reach out on WhatsApp, Instagram, Facebook, and email—but you're managing each channel separately. Leads slip through the cracks. Conversations get lost. Follow-ups never happen.

23%
Average Lead Loss from Scattered Conversations
5 min
Response Time That Drops Conversion by 80%
67%
Of Teams Struggle with Multi-Channel Lead Tracking
Without Kommo

Scattered Lead Management

  • Switching between 4-5 apps to respond
  • No visibility into who owns which lead
  • Manual copy-paste to track conversations
  • Follow-ups forgotten or delayed
  • No way to measure messaging ROI
With Kommo

Unified Lead Command Center

  • One inbox for all messaging channels
  • Automatic lead assignment and routing
  • Full conversation history on every contact
  • Automated follow-ups that never miss
  • Complete analytics on messaging performance

Why Singapore SMEs Choose Kommo

Four core capabilities that transform how you manage customer conversations

Unified Inbox

All Channels, One Place

  • WhatsApp Business API integration
  • Instagram DMs and Facebook Messenger
  • Telegram and email conversations
  • Website chat widget included
  • Full conversation history on every contact

Visual Sales Pipeline

See Every Deal at a Glance

  • Drag-and-drop deal stages
  • Customizable pipeline views
  • Automatic stage progression
  • Deal value forecasting
  • Win/loss analytics

Smart Automation

Never Miss a Follow-Up

  • Auto-assign leads to team members
  • Scheduled WhatsApp message templates
  • Trigger-based follow-up sequences
  • Task creation and reminders
  • Salesbot for 24/7 initial response

Mobile-First App

Sell From Anywhere

  • Full CRM access on iOS and Android
  • Reply to any channel from one app
  • Push notifications for new leads
  • Voice notes and media sharing
  • Offline access with auto-sync

How Kommo Works: 4 Simple Steps

From scattered conversations to closed deals in under a week

01

Connect Your Channels

5 minutes

  • Link WhatsApp Business API
  • Connect Instagram and Facebook
  • Add email accounts
  • Install website chat widget
02

Set Up Your Pipeline

15 minutes

  • Customize deal stages
  • Configure lead assignment rules
  • Create message templates
  • Set up automation triggers
03

Start Conversations

Immediately

  • All messages arrive in unified inbox
  • Leads auto-created from new contacts
  • Team gets instant notifications
  • Response time tracked automatically
04

Close More Deals

Ongoing

  • Automated follow-ups keep leads warm
  • Pipeline shows deals at every stage
  • Analytics reveal what's working
  • Team performance visible at a glance

Part of the LOOP Ecosystem

Kommo works even better when integrated with LOOP's complete marketing stack

AEO Services

Get Found → Capture in Kommo

  • AI search drives leads to your WhatsApp
  • Every inquiry automatically becomes a Kommo lead
  • Track which AI platforms generate conversions
Learn About AEO

LOOP Email

Nurture Beyond Messaging

  • Sync Kommo contacts to email campaigns
  • Trigger emails based on pipeline stage
  • Multi-channel nurture sequences
Learn About Email

Speed-Optimized Hosting

Fast Sites Convert Better

  • Website chat widget loads instantly
  • Better user experience = more inquiries
  • All leads flow into Kommo automatically
Learn About Hosting

Simple, Transparent Kommo Pricing

Official Kommo partner rates through LOOP—with exclusive bonuses for Singapore businesses

Base Plan

Essential messaging CRM

S$ 22.50 /user/month
  • Core Features
  • ✓ Unified inbox (WhatsApp, Instagram, FB, email)
  • ✓ Visual sales pipeline
  • ✓ Contact management
  • ✓ Mobile app (iOS & Android)
  • ✓ Basic automation triggers
  • ✓ Standard integrations
  • Support
  • ✓ Email support
  • ✓ Knowledge base access
Best for: Solo entrepreneurs and small teams (1-3 users)
Start 14-Day Free Trial

14-day free trial on all plans. No credit card required. Cancel anytime.

Sign up through LOOP and get free bonus months. Pay 6 get 7 · Pay 10 get 13 · Pay 18 get 25. Same official Kommo pricing — you just get more.
Get Bonus Months

Trusted by Singapore SMEs

EXCELLENT

★★★★★

Based on 9 reviews

Frequently Asked Questions About Kommo CRM

What is Kommo CRM?

Kommo is a WhatsApp-native CRM built specifically for messaging-first businesses. Unlike traditional CRMs designed for email and calls, Kommo treats chat conversations as the primary customer interaction channel. It unifies WhatsApp, Instagram DMs, Facebook Messenger, Telegram, and email into one inbox—so you never miss a lead.

How is Kommo different from other CRMs?

Traditional CRMs like Salesforce and HubSpot were built for email and phone-based sales. Kommo was built from the ground up for messaging. Native WhatsApp integration means you see full conversation history, can send templates, and automate follow-ups directly from the CRM—no third-party add-ons needed.

Does Kommo work with WhatsApp Business API?

Yes. Kommo is an official WhatsApp Business Solution Provider. You can connect your WhatsApp Business API account directly to Kommo, enabling features like message templates, automated responses, and multi-agent inbox sharing. LOOP can help you set up the WhatsApp Business API if you don't have it yet.

Can multiple team members use the same WhatsApp number?

Yes! This is one of Kommo's biggest advantages. With WhatsApp Business API integration, your entire team can respond from one business number. Conversations are automatically assigned, and you can see who's handling what. No more "who replied to this customer?"

What messaging channels does Kommo support?

Kommo supports WhatsApp Business API, Instagram Direct Messages, Facebook Messenger, Telegram, email, and website live chat. All conversations appear in one unified inbox, and full history is attached to each contact record.

How long does setup take?

Basic setup takes under an hour. You can connect channels, customize your pipeline, and start receiving messages the same day. Full optimization with automations and team training typically takes a few days. LOOP provides guided onboarding to get you started fast.

Can I migrate from another CRM?

Yes. Kommo supports data import from CSV files and has native integrations with popular CRMs. LOOP can help you migrate contacts, deals, and conversation history from your existing system. We've migrated clients from Salesforce, HubSpot, Zoho, and others.

Is there a mobile app?

Yes, Kommo has full-featured mobile apps for iOS and Android. You can view and manage your pipeline, respond to messages from any channel, receive push notifications, and access contact records—all from your phone. The mobile experience is just as powerful as desktop.

What automation features are available?

Kommo offers powerful automation including: auto-assignment of leads to team members, scheduled WhatsApp template messages, trigger-based follow-up sequences, task creation and reminders, and Salesbot for 24/7 automated initial responses. Advanced plans include more complex workflow automation.

Does Kommo integrate with other tools?

Yes. Kommo integrates with 200+ tools including Zapier, Make (Integromat), Google Workspace, Mailchimp, Stripe, PayPal, Calendly, and more. The Advanced plan includes API access for custom integrations. LOOP can help connect Kommo to your existing marketing stack.

What support does LOOP provide?

As an official Kommo partner, LOOP provides: guided onboarding and setup, WhatsApp Business API configuration, pipeline and automation design, team training, ongoing technical support, and integration with other LOOP services (AEO, Email, Hosting). We're your local support team in Singapore.

Is my data secure?

Yes. Kommo uses bank-level encryption, is GDPR compliant, and stores data in secure cloud infrastructure. You own your data and can export it anytime. Kommo is SOC 2 Type II certified, meaning independent auditors have verified their security practices.

Can I try before I buy?

Absolutely. Every plan includes a 14-day free trial with full features—no credit card required. You can connect your channels, import contacts, and test automations before committing. LOOP can also provide a personalized demo if you want to see specific features in action.

What's included in the free trial?

The 14-day trial includes full access to all features of your chosen plan. You can connect messaging channels, set up automations, add team members, and use all integrations. No limitations on functionality—you're testing the real product.

How do I get started?

Click "Start 14-Day Free Trial" on this page or WhatsApp us. We'll set up your account, help you connect your messaging channels, and guide you through your first pipeline setup. Most clients are up and running within a day.

Why should I sign up through LOOP instead of directly?

Same price, better support. You get official Kommo pricing plus: local Singapore support (we're not overseas), guided onboarding, WhatsApp Business API setup assistance, integration with LOOP's marketing ecosystem (AEO, Email, Hosting), and exclusive commitment bonuses. No downside, all upside.

Kommo CRM Works Best with the Full LOOP Stack

Kommo captures your leads—but where do those leads come from? How do you nurture them after? LOOP's integrated ecosystem ensures no opportunity falls through the cracks.

One vendor relationship—LOOP manages everything
Optimized performance across all touchpoints
Unified billing and support
Bundle discount when combining services

Ready to Stop Losing Leads?

Start your 14-day free trial today. No credit card required. Full access to all features. LOOP will help you get set up.

✓ 14-day free trial  |  ✓ No credit card required  |  ✓ Full feature access

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